Invantive® Support Assistant
Invantive Support Assistant provides tools to get support on Invantive products. It includes various remote control tools (Teamviewer, Anydesk) as well as small utilities such as to re-enable Microsoft Office add-ins based upon Microsoft VSTO. The use of a recent Invantive Support Assistant version can be requested in case Invantive Support needs to analyze on-premises issues with Invantive software products.
These release notes describe all bug fixes and enhancements on Invantive® Support Assistant per released version. The release number consists of three elements: major version, minor version and patch version. The latest version is listed on top of the list, with older releases further down. Notes are listed per patch release for the current minor release. Changes from patch releases are bundled for previous minor releases. The release notes include all changes deemed informative for use outside the product development team. Refactoring, logging, translations and internal code-only changes are not included in these external release notes. A change is considered a bug fix when it solves a problem with previously released functionality. A change is considered an enhancement when the software change extends previously released functionality.
This software, developed by Invantive, is designed to support a variety of business and information technology data processing functions, such as accounting, financial reporting an sales reporting. It is important to note that this software is not designed, tested, or approved for use in environments where malfunction or failure could lead to life-threatening situations or severe physical or environmental damage. This includes, but is not limited to:
- Nuclear facilities: The software should not be used for operations or functions related to the control, maintenance, or operation of nuclear facilities.
- Defense and Military Applications: This software is not suitable for use in defense-related applications, including but not limited to weaponry control, military strategy planning, or any other aspects of national defense.
- Aviation: The software is not intended for use in the operation, navigation, or communication systems of any aircraft or air traffic control environments.
- Healthcare and Medicine Production: This software should not be utilized for medical device operation, patient data analysis for critical health decisions, pharmaceutical production, or medical research where its failure or malfunction could impact patient health.
- Chemical and Hazardous Material Handling: This software is not intended for the management, control, or operational aspects of chemical plants or hazardous material handling facilities. Any malfunction in software used in these settings could result in dangerous chemical spills, explosions, or environmental disasters.
- Transportation and Traffic Control Systems: The software should not be used for the control, operation, or management of transportation systems, including railway signal controls, subway systems, or traffic light management. Malfunctions in such critical systems could lead to severe accidents and endanger public safety.
- Energy Grid and Utility Control Systems: This software is not designed for the control or operation of energy grid systems, including electrical substations, renewable energy control systems, or water utility control systems. The failure of software in these areas could lead to significant power outages, water supply disruptions, or other public utility failures, potentially endangering communities and causing extensive damage.
- Other High-Risk Environments: Any other critical infrastructure and environments where a failure of the software could result in significant harm to individuals or the environment.
Users must ensure that they understand the intended use of the software and refrain from deploying it in any setting that falls outside of its designed purpose. It is the responsibility of the user to assess the suitability of the software for their intended application, especially in any scenarios that might pose a risk to life, health, or the environment.
Invantive disclaims any responsibility for damage, injury, or legal consequences resulting from the use or misuse of this software in prohibited or unintended applications.
Version: 24.0.148
Released: 19-04-2024 07:45:13 (UTC)
State: Production
Manufacturer: Invantive Software B.V.
Brand: Invantive
Copyright: © Copyright 2004-2024 Invantive Software B.V., the Netherlands. All rights reserved.
Memory Requirements: 500 MB
Software Requirements:
- Microsoft .NET 4.8 or higher.
- Screen resolution 1280x1024 or higher.
- User license for databases used and/or business applications.
Limitations: For use in service area within important safety and usage conditions.
Category: Business
Email: sales@invantive.com
Download (URL): https://download.invantive.com/release/msi/Invantive%20Support%20Assistant-24.0.148-net48.msi (48 MB)
Forums (URL): https://forums.invantive.com/tag/invantive-support-assistant
Manual (URL): https://documentation.invantive.com/2017R2/invantive-support-assistant/webhelp/index.html
Manual (PDF): https://documentation.invantive.com/2017R2/invantive-support-assistant/Invantive%20Support%20Assistant%20Manual.pdf
MSI Product Name: Invantive Support Assistant 24.0
MSI Product ID: be5081cf-4378-4f25-ade8-b503577fea53
MSI Version ID: be5081cf-4378-4f25-ade8-b50300001800
Included Components:
Version 24.0.148, released 2024-04-19. Enhancements: - Fix splashscreen. - Refactor Support Assistant to support multi-language. Bug fixes: - Fix buttons. - Fix language menu layout. Version 23.1.8-BETA, released 2023-10-30. Enhancements: - Extend logging by Thread ID and Task ID. - Remove Google Analytics from Manual. Version 22.1.205-BETA, released 2022-07-22. Enhancements: - Add Elastic variables. - Increase row count max beyond 2 billion. - Move to .NET 4.8. - Upgrade from .net Framework 4.7.2 to 4.8.0. Bug fixes: - Improve retrieving translations on BOL/Cloud. Version 20.2.224, released 2022-01-05. Enhancements: - Add timezone functionality. - Switch to IPv6. - Upgrade Teamviewer and Anydesk. Version 20.1.467-BETA, released 2021-06-30. Enhancements: - Make locker readonly. - Upgrade Anydesk. - Upgrade from Teamviewer 10 to Teamviewer 15. Version 17.33.270-BETA, released 2019-06-04. Enhancements: - Improve repair VSTO add-ins for new naming. - Register Anydesk and Teamviewer requests on Customer Service to auto-create a ticket. - Use .NET 4.7 auto scaling for high DPI [ITGEN-4219]. Version 17.31.6-BETA, released 2019-02-17. Enhancements: - Analyze ado.net configuration for consistency. Version 17.30.0, released 2018-11-26. Enhancements: - Add diagnostics on Windows-bound Invantive RSA encryption. Version 17.26.2, released 2018-09-06. Enhancements: - Reduce memory requirement from 1500 MB to 500 MB. Bug fixes: - Ensure temporary executable files for TeamViewer and Anydesk are cleaned after use. Version 17.24.16, released 2018-06-25. Enhancements: - Add buttons for various Office products. - Add icons. - Add menus. - Add option to remove Invantive Keychain container [ITGEN-2872]. - Include version number in window. - Upgrade Anydesk. - Upgrade components. - Upgrade TeamViewer to 10.1. Bug fixes: - Fix given's path not supported error on moving Keychain file. - Resiliency converting to decimal. Version 17.10.27, released 2018-03-30. Enhancements: - Publish to Chocolatey. - Upgrade components. Bug fixes: - Fixed the only three places where formatting numbers was done.